A Smooth Ride to Ownership: My Positive Experience Buying a BYD Dolphin at EasyAuto123’s Balcatta Outlet

As a Perth local who’s been navigating the electric vehicle world for a while, I was excited but cautious about making the leap to my first production EV. I had a Mitsubishi Mirage converted to electric back in 2007/2008 and have driven lots of EVs but this was my first time owning a new vehicle with modern tech. After researching options like the MG4, the Ora Cat and Tesla Model 3, I settled on the BYD Dolphin for its impressive range, tech features, and value for money. The key? Finding the right dealer to make the process seamless. Enter EasyAuto123’s Balcatta outlet—my experience there turned what could have been a stressful car-buying ordeal into one of the smoothest transactions I’ve ever had. If you’re considering a BYD in Perth, or anywhere in Australia for that matter, let me share why this outlet stands out, even amid the mixed reviews for some of their other locations.

I first visited EasyAuto123’s Balcatta showroom on Wanneroo Road back in early September 2025, just north of Perth CBD. The dealership’s no-pressure vibe was immediately apparent—no high-pressure sales tactics or upsell frenzy that you sometimes get at traditional dealers. The lot is spacious, with a good mix of used and new vehicles, including a solid lineup of BYDs. I was there to test drive the 2025 BYD Dolphin Premium, and that’s where the magic began.

From the moment I walked in, the team made me feel like a valued customer, not just another browser. My salesman, Terry, was a standout—he wasn’t just knowledgeable; he was genuinely enthusiastic about EVs and took the time to explain the Dolphin’s features in plain English. We hopped into a demo Dolphin, and Terry guided me through the test drive, highlighting the responsive acceleration (that 7.0-second 0-100 km/h sprint is no joke), the smooth regenerative braking, and the intuitive 12.8-inch rotating touchscreen. He even demoed the wireless charging pad for my Samsung S9, which I hadn’t considered but now love. No hard sell; just honest answers to my questions.

What impressed me most was how Terry handed off seamlessly to his manager, Max, for the paperwork. Max was a pro—everything was transparent, from the finance options to the warranty details. He walked me through everything with no hidden fees, no surprises; it was “plain sailing,” as he put it. The whole process felt efficient and customer-focused, a far cry from the haggling I’ve endured at other dealers.

The cherry on top was the delivery prep handled by Talle. She took the time to ensure my Dolphin was spotless—interior vacuumed, exterior polished, everything just right. When I drove off the lot, the car was ready to go, with a full charge. It was the kind of attention to detail that makes you feel truly taken care of.

I’ve dealt with quite a few car dealers in my time—big chains, independents, even online sales—and I have to say, this was hands down the best experience ever. The kind you hope for but rarely get. While I’ve heard mixed feedback about some of EasyAuto123’s other outlets (some folks mention delays elsewhere), the Balcatta team was exceptional from start to finish. Terry’s expertise, Max’s efficiency, and Tarli’s thorough prep made it effortless.

Now, a month in with my Dolphin, I’m totally amazed with the car. The performance is electric (pun intended)—that instant torque and quiet ride make Perth commutes a joy. Handling is nimble, the tech is intuitive, and the 427 km WLTP range holds up in real-world conditions. Charging at home makes it even better value and bye bye to the local petrol station. If you’re on the fence about EVs or BYDs, head to EasyAuto123 Balcatta—you won’t regret it. Thanks to the team for making my experience there so positive. Five stars all the way!

If you’re in Perth and considering a BYD, drop by EasyAuto123 Balcatta on Wanneroo Road. Mention this review for a chat with Terry—he’s the guy who’ll make it happen!

(This post is based on my personal experience. All opinions are my own, and no compensation or preferential treatment was solicited or received.)